Shipping & returns


Ready to ship creatures will ship within 3 days after ordering.
Made to order creatures will take a maximum of two weeks to complete.

All items will be shipped with tracking

How long it will take to receive your creature will depend on where you live and the time of year (around the holidays shipping can take a bit longer)

Here's an estimate of the shipping times:

The Netherlands: 1-3 business days 

Europe: 3-10 business days

Australia & New Zealand: 20-40 business days

Rest of the world: 5-12 business days

Import taxes

Customers outside of the EU might be charged extra customs fees like VAT or import duties. The hight of these depends on the country you live in and the price of the product. Please note that paying these additional costs are the responsibility of the customer. 

Problems with shipping

Did your product not arrive? Did it damage during transit? Please get in touch so I can contact the shipping provider and discuss a solution with you. 


If you're unhappy with your purchase please contact me within 14 days after receiving your product. I will tell you how and where you may return your item. As soon as I've received the product back in original condition I will issue you a refund.